Recently, in an online poll conducted by community site DC Inside, Jang Wonyoung was voted the “star who would handle any ‘difficult customer’ well if he worked in the service industry,” securing first place.
A total of 28,219 people participated in the survey, which took place over seven days, from the 14th to the 20th of last month. Jang Wonyoung received 8,057 votes (29%).
Known for her unique positive mindset, Jang Wonyoung has displayed this attitude on various TV shows and YouTube, earning her the nickname “Forever Positive”.
She is famous for habitually thinking positively instead of getting angry or discouraged in every situation.
This may be why she ranked first in this survey, as the service industry often requires dealing with difficult customers with a smile.
Singer Lim Youngwoong came second, probably due to his past experiences.
Before he became famous, Lim Youngwoong worked part-time in various places such as convenience stores, restaurants, and factories.
Known for his bright and caring personality, Lim Youngwoong is considered a good fit for the service industry.
Singer John Park placed third. He too is known for his upbeat personality and has gained popularity by handling customers with flexibility and running a real restaurant on the show Business genius White sand beach.
Following them were broadcaster Noh Hong-chul, actor Ma Dong-seok and food entrepreneur Baek Jong-won.
Meanwhile, working in the service industry can be challenging in many ways.
Previously, a post titled “3 years in the service industry – I feel like I’m getting angrier and angrier” had gone viral in an online community.
The author, who had been working in the service industry for three years, shared, “I don’t feel well. I wanted to calm myself by writing this and wondered if others felt the same way.
They continued, “Before I started work, if I accidentally bumped into someone on the street or got cut off in line, I would brush it off with a simple, ‘What was that?’ and move forward.”
The author confessed “Now, after three years of being in the service industry, I can’t do it anymore. I handled payments, answered phone calls and guided customers on products. I’ve encountered rude customers, been reprimanded for mistakes that weren’t my fault, dealt with customers who spoke rudely, threw money, or were drunk. After three years of this, I feel like I’ve become this.
They continued, “When someone cuts in line on the subway, I feel angry enough to want to confront them. Or, when I make a mistake at the grocery store, I find myself getting angry instead of calmly correcting it,” expressing their frustration.
